ABOUT ME

Technical writer and graphic designer with almost two decades of experience researching, building, producing and managing online and offline enterprise-scale technical content.
What I do
I treat your company's content development with the same care you do your software development.
I believe in content:
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Planning
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Research
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Design
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QA
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Usability
What I never do
I never write a procedure I haven't performed myself.
Content solutions
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Writing new content
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Editing existing content
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Template design
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Graphic design
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Enterprise-scale solutions
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Adherance to standards
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Content management
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Single-sourcing
Technical writing
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User guides
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Reference manuals
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Help systems
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API documentation
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Release notes
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Quick start guides
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Technical workshops
Marketing
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Whitepapers
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Brochures
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Product overviews
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Newsletters
Education
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Tutorials
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Simulations
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Technical courseware
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Employee training
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Train-the-trainer
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Workshops
Design
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Graphics
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Technical drawings
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Dynamic presentations
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Interactive presentations
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Software interfaces
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Templates
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Web sites